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Companion Property And Casualty: Delivering Claims ''Care Packages'' Quickly

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Case Study: Companion Property And Casualty

Anyone who has spent a year at a college or a summer at camp knows the value of a thoughtfully assembled care package, the great anticipation of its arrival, and the joy it brings when it finally arrives. When you are away from the things to which you've become accustomed every day, you long for them, wishing someone could magically airlift them to you right away. When a care package arrives, you are overjoyed by the goods someone put together to meet your needs, and the more quickly it comes, the better.

Companion Property & Casualty, which is headquartered in Columbia, South Carolina with an office in Pennsylvania and agents all over the country, knows a lot about the business of "care packages" and the importance of delivering them quickly. Between 25,000 and 35,000 people who have had a disaster or disturbance in their lives submit new claims to Companion every year, and wait in anxious anticipation of speedy processing in the hopes that a "care package" with the appropriate remuneration can help them rebuild their lives. The miracle that has enabled Companion to accelerate the processing of these claims and the thousands of documents that accompany them is DocFinity Workflow. DocFinity has helped the property & casualty staff to be a saving friend as implied by its namesake, Companion. They are able to deliver the right papers to the right workers all over the USA within moments of each new claim's arrival in the mailroom. Claims are processed efficiently so that the right people get the right checks as quickly as possible.

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Case Study: Companion Property And Casualty